What happens if one member of our group can’t come?

Unfortunately, school visits do not get access to the Great Barn.

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500 is the biggest school group we have booked to date, so numbers are not an issue. However, we will always insist that there is a minimum 15 to qualify as a school visit, with a ratio of 1 adult for every 5 children.

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If you have a very small school or only want to treat a very select number of pupils, then 15 is the minimum. All bookings need to be made in advance.

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As long as you like, essentially! On off-peak days, we open at 9.30am and close at 5.30pm (teachers – if you manage that long we will give you a special medal!)

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Yes - visit the Merchant's Shop, where there are lots of fabulous souvenirs that can be purchased. Our shop is not big, so we ask that you visit in small groups, and that all children are supervised.

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We have a risk assessment and guidelines that can be used. Please email hounslowinfo@hobbledown.com for a copy.

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All invoices need to be paid in full 14 days before your visit. Bookings will be cancelled 14 days before where payment has not been received. 

The cancellation of bookings can be honoured up to 4 weeks before the booking date with no charge.

Please note the below charges if cancellations are required closer to the booked date:

Bookings cancelled within 28 days of their booking date - 50% of the invoice amount will be payable.

Bookings cancelled between 14 & 28 days of the booking - 75% of the invoice amount will be payable.

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• The two free raffle tickets will be issued automatically with every confirmed school booking made from 05.10.2024. 
• Raffle tickets are for general admission entry only. 
• Tickets will be included as part of the same transaction at the point of booking, ensuring all records are maintained in one place without the need for separate documentation.
• Schools do not need to submit a separate request for tickets; they will receive them at the time of booking.
• The free raffle tickets are non-transferable and cannot be exchanged for cash or any other items.
• This offer is valid for school bookings made during the promotion period.
• The Escapade group reserves the right to modify or cancel this promotion at any time without prior notice. 
• We reserve the right to withdraw the promotion without refund for misuse of the voucher or breach of terms and conditions.
• By participating in this promotion, schools agree to abide by these terms and conditions.

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Please see the helpful FAQs below. If there is anything else you need to know about or are just curious about that isn’t covered here, please let us know by emailing us or phoning us on 0203 885 0074.

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500 is the biggest school group we have booked to date, so numbers are not an issue! However, we will always insist that there is a minimum of 1 adult for every 5 children.

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